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Value Stream Mapping (VSM)

We use VSM to identify the value-adding and non-value-adding activities in your business processes. This improves the flow of information and materials throughout your entire system. We support you to: Design, plan and implement improved systems, with less non-value adding activities Gain an overall picture of your company in ordercto better plan future developments. Outcome: Reduction […]

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Business Process Re-engineering (BPR)

BPR has tremendous potential to transform your business; using BPR we can deliver significant benefits in a very short period of time. BRP is a way of looking at what you do and how you do it in order to find radically better ways of working, throughout your business, now and for the future. We […]

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What does LEAN mean for ME?

What Lean and Six Sigma aim to achieve is not about clever or high tech solutions, but fundamental good practice. Small and medium businesses The techniques of Lean and Six Sigma are not confined to either large or manufacturing organisations; they are also used effectively in other sectors and by small to medium sized businesses […]

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The FIVE overriding principles of Lean.

Identify Customers and Specify Value – The starting point is to recognise that only a small fraction of the total time and effort in any organisation actually adds value for the end customer. By clearly defining Value for a specific product or service from the end customer’s perspective, all the non value activities – or […]

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Lean, Six Sigma, and Profitability

The Lean approach is about identifying the least wasteful way to provide value to customers. Toyota, who emerged from the ravages of the Second World War to become the world’s largest car manufacturer, pioneered Lean over 50 years ago. They now make more cars with lower defects using fewer employees than their rivals. Less wasteful […]

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Business Process Modelling

Business Process Modelling is a method for improving organisational efficiency and quality. Its beginnings were in capital/profit-led business, but the methodology is applicable to any organised activity. Put simply Business Process Modelling aims to improve business performance by optimising the efficiency of connecting activities in the provision of a product or service. Business Process Modelling […]

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Principles of Performance Measurement

All significant work activity must be measured. Work that is not measured or assessed cannot be managed because there is no objective information to determine its value. Therefore it is assumed that this work is inherently valuable regardless of its outcomes. The best that can be accomplished with this type of activity is to supervise […]

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An Interesting Story

Start with a cage containing five monkeys. Inside the cage, hang a banana on a string and place a set of stairs under it. Before long, a monkey will go to the stairs and start to climb towards the banana. As soon as he touches the stairs, spray all of the monkeys with cold water. […]

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Directly Improve Your Profits

When people talk about business success they tend to express it in terms of increased turnover or market share. But in truth, what is most important is growth in net profit, and this doesn’t always follow from sales growth. Whereas when we talk about improving your business, we talk in terms of business performance and […]

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Benefits of Performance Management

Managing employee or system performance facilitates the effective delivery of strategic and operational goals. There is a clear and immediate correlation between using performance management programs or software and improved business and organizational results. For employee performance management, using integrated software, rather than a spreadsheet based recording system, may deliver a significant return on investment […]

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