Six Sigma is a way of working aimed at near perfection in all that an organisation does. By focusing on eliminating defects and errors by tackling variation, Six Sigma saves time and money and enhances customer satisfaction.
It embraces the improvement of existing products and processes, as well as the design of new products and processes.
Six Sigma can also be seen as a measure, a target and a philosophy.
Those organisations that fully embrace Six Sigma save not thousands of pounds, but millions, while at the same time improving their quality and delivery performance not ten fold but a hundred fold.
See also – What is Lean?
Director, Look to Improve Ltd (L2i)