Who is Look to Improve?

The idea for “Look to Improve” started to form in 2005, whilst I was working as an information analyst in the NHS; and continued to consolidate in my mind, before launching formally in 2010.

I had consistently identified, and delivered, significant efficiency savings (£100,000’s) and performance improvements in my employed roles, across a number of sectors, for over 10 years and began to recognise a couple of recurring themes:

1.  Many inefficiencies, problems, and risks, can be avoided with improved design of internal systems and processes.

2.  A significant proportion of businesses and organisations do not measure and monitor performance as effectively as they could; nor do they prioritise reflecting on performance, as they are “too busy”.

I recognised also that many people perform tasks inefficiently without even realising it – until it is pointed out, and then it becomes obvious.

There are a variety of reasons behind this, which are arguably psychological (motivation, survival, confidence etc).

I quickly realised that it was the process improvement element of my work, coupled with the psychological aspects, which I enjoyed the most.

I also recognised the value of a fresh pair of eyes when undertaking improvement work, because I noticed many times that the ability to remain objective would fade (despite my best efforts) as I would get drawn more and more into a role or culture over time.

With the increasing demand to ‘do more for less’, led mainly by the economic climate and increasing competition, and the increasing demand for my skills and experience – I made the leap.

My intention, through look to improve,  is to facilitate significant improvements and savings for businesses and organisations across the South West by providing a unique and completely fresh perspective, significant experience, and an arsenal of lean six sigma and business analysis tools.

To find out about my background, skills and experience, have a look at my credentials.

Thanks for taking the time to read this.

Richard McClenaghan

Director, Look to Improve Ltd.

 

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